Booyakasha

Hello,

I recieved my package for Order #0069909 today. Brief visual inspection showed two purplish cathode tubes, which I assumed to confirm that they were UV tubes. I just finished installing them, and turned them on to find a very bright purple light flooding my system. At first, I thought they were just VERY BRIGHT, but upon realizing that my UV-reactive IDE cables were not reacting to anything, I grew a bit suspicious. I took a look at the CoolerMaster packaging to find a little red sticker next to a purple square labeled "DFL-UD1-EP 300mm". EP appears to stand for "purple", not UV. Turning the box around, I found in the lower right corner a sticker reading "Purple".

SO, it appears as though I have been shipped the wrong part. I can provide photographic proof, if desired, but for the time being, the barcode number is 8-36837-00534-1. I assume and essentially expect that the UV cathodes will be shipped immediately, after being prepared with the UV-reactive blue sleeving and black heat-shrink. I don't mean to be brusque, but this was my first time ordering from FrozenCPU.com, although I have been visiting the site for many many months, possibly more than a year, to see what the latest and greatest modding tools are, and I would like to have the bitter taste washed away.

I assume your policy requires me to send back the purple cathodes, which is perfectly fine, but I request that you send packing materials along with the correct cathodes, as it is very difficult for me to access a packaging facility.

Should you need my shipping address again:
Tenaya 212
Cal Poly
One Grand Avenue, 110
San Luis Obispo, CA
93410-1600

It is 3am here on the west coast. I hope that when I awaken at 9am [12pm EST], I will have an appropriate email, and hopefully, when I get out of class at 11am, I'll have a shipping notice.

Thank you for your time and effort, I'm sure it was just a mixup.
Have a nice day.
Sincerely,
Michael David